We offer a 100% satisfaction guarantee*.

If you are not satisfied with your purchase, your item may be returned within 30 calendar days (unless otherwise stated). You will be responsible for the the original shipping costs unless the return is a result of our error. Original shipping costs will be refunded when the shipment is our error (wrong item shipped, shipping damage). The returned product must be in new & re-sellable condition. All products must be returned with its original box and packing materials provided by the manufacturer. For orders that shipped free, the original shipping & handling charge is usually about twenty percent of the item value. That amount will be deducted from your total credit. You will be responsible for return shipping costs unless otherwise agreed upon. A return authorization number is mandatory prior to return. We recommend tracking and insuring all returns.

We recommend that you thoroughly research the product you are considering before purchasing.

To attain a Return Authorizing Number, click here for the Return Authorization Form. Credit will be issued after our returns department receives and processes the return. Please allow at least 10 business days from the date the return is received for credit to be issued. Credit may take up to 2 billing cycles to be reflected on your statement. If the proudct is damaged in shipment, we will ship you another.

*Some items are non-returnable: Bluetooth® headsets, special orders, custom orders. See item description for more details.

Click here for the Return Authorization Form.